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WHEN WILL MY ORDER BE SHIPPED?

All orders are usually Shipped within 1 to 3 Business Days. However bespoke orders will take a little longer (usually 3-4 weeks) and these time frames are included on individual listings.

 

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

Ireland: 1-3 working days

UK: 3-6 working days

Europe: 5-7 working days

USA: 7-10 working days

Australia: 10-12 working days

Rest of the World: 10-12 working days

All custom items are made to order especially for you, please allow 3-4 weeks for delivery. If you need something by a specific date just let us know and we will do our best to get it to you.

 

HOW MUCH DOES SHIPPING COST?

All orders are shipped by registered post for just €3 in Ireland and €5 for the rest of the world.

 

DO YOU SHIP WORLDWIDE?

Yes we ship worldwide. Orders are shipped worldwide by registered post via An Post for just €5.

 

WHAT IS YOUR REFUND AND RETURN POLICY?

In the event that you are unhappy with your purchase, unused and unopened items may be returned within 14 days of receiving your product. Please send an email with your proof of purchase and order number to hello@lisamchugo.com and I will organise your return. Unfortunately custom items cannot be returned as they are made to order especially for you.

Return shipping cost are the buyer's responsibility and are non-refundable. Please keep the tracking number and any other relevant shipping information in the unlikely event I do not receive your return shipment.

 

DO YOU ACCEPT WHOLESALE ORDERS?

Yes! Please email hello@lisamchugo.com for more information about wholesale orders.

 

DO YOU ACCEPT CUSTOM ORDERS?

Yes! Please email hello@lisamchugo.com for more information about custom orders, or check out the bespoke section of my website here.